




Free standard shipping on orders over $150
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We understand the importance of ensuring your payment security and take it very seriously. To protect your sensitive information, we implement the latest encryption technology and adhere to the highest standards of data security. Our team continuously monitors and updates our systems to prevent any potential threats and ensure that your transactions are processed safely and securely. Your trust is important to us, and we are committed to maintaining a secure and reliable payment experience.
Was very surprised how nice these drop in replacements are for digital cameras. having an indicator of charge is helpful to know which ones to grab when needed and not having to load them to find out they need charging. They came nearly full charged and tested, took only a few minutes to top off. Very impressed in quality and value for the money. I bought 2 2-packs. They were packaged well and shipped quickly. Happy so far with the products and customer service.
Photoolex customer service is top notch 👌
They ensured me that the replacement battery is on the way. 3 days later, I received the batteries and both batteries showed the screen display & percentage of charged. Inserted into my Sony A7RV and no 3rd party battery error message displayed. I tested the 1st shipment batteries at 2 events last weekend and both lasted over 500 shots which is impressive. The option to charge the battery using any USB-C charger/power bank is a huge advantage. I definitely will consider buying from this brand again.
so far so good. at first it's not charging if you plug it in. what I did is , I installed it to my camera run it for a few minutes than removed it the try to charge it again. And it started charging. it's like you have to wake up the battery first from hibernation So far all the batteries are doing that. you have to wake them up first
I received the order for 2 batteries for Sony NP-FZ100. One of the batteries is not showing up the charged progress. The screen display is DEAD. Pressed the button showed nothing even after charging the battery.
Inserted into my Sony A7RV camera and turned it on. My camera didn't show any warning about the 3rd party battery. Which is a good sign!
Thank you for your feedback, and we’re very sorry that one of the two NP-FZ100 batteries arrived with a non-functioning display.
We have already contacted you and arranged a full replacement set of two batteries, even though only one battery had the display issue.
We appreciate you confirming that the battery was recognized normally by your Sony A7RV without any third-party battery warning.
We sincerely apologize for the inconvenience and hope the replacement set provides you with a much better experience.
If you have any further questions or issues, please feel free to contact us anytime.
PHOTOOLEX Customer Support
Great product but courier is very slow
感謝訂閱!
此電子郵件已被註冊!